Before Downgrading Account:

Please reach out so we can connect you with your Client Success Manager. We'd love the opportunity to understand the reasons you need to downgrade and see what we can do to help you to be successful on your current subscription tier.

If You Wish to Proceed with Downgrading Your Account to a Free Subscription:

In order to downgrade your subscription to a free trial, you must meet all criteria of the free subscription tier.

To see most up to date information on free subscription tier:

  • Click Settings from the left menu

  • Click Subscriptions

  • Review the list* to ensure your content meets the free subscription criteria
    *HITRUST is not an included Framework / Regulation

Once you meet the criteria for a free subscription:

  • Click Downgrade to Free Trial

Related Articles You May Find Helpful:

Delete a Policy

Remove a Framework / Regulation

Out of concern for your security, PolicyCo cannot remove these for you.

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