Information PolicyCo Collects
In order to provide better services, we collect information about you.
We collect and store the information and content that you post to PolicyCo including articles and policies. Your content, date and time stamps along with your name are visible to your organization only.
We collect information about how you use PolicyCo such as the features you use, the actions you take, and the frequency and duration of your activities. For instance, we collect information about when you login, which articles you accessed, and how you interact with the document editor.
When you communicate with us (via PolicyCo platform, email, phone, or otherwise), we may maintain a record of your communication.
We obtain the following information from the device (smartphone, computer, tablet) you use to access PolicyCo:
Device attributes: information like the operating system and browser type
Device operations: information about windows and mouse movements
Identifiers: unique identifiers like device IDs
Data from device settings: information you allow us to receive through device settings such as GPS location
Network and connections: information such as the name of your mobile operator or ISP, language, time zone, IP address, and connection speed
Cookie data: data from cookies stored on your device including cookie Ids and settings.
Web server log information
How We Use Your Information
Provide Our Services
We use your information to deliver services, like the creation and storage of articles. It is also important that we ensure our services are working as intended by tracking outages and troubleshooting issues that you report.
Improve Our Services
At PolicyCo, we are always working to improve your experience within the application. We gather information as your use the application to develop new features and improve the product. For instance, we evaluate the document editor to ensure that is meeting your needs in creating articles.
We use your information to protect the integrity of PolicyCo and our users. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues.
We use your information to communicate with you about updates to our product and updates to our policies. We also use your information to respond to your inquiries.
How We Share Your Information
People Within the Organization
When you post articles and policies, users within the same organization will be able to see the changes you have made. You control which policies and articles a user can view and edit. Additionally some users within the organization have administrator rights. They will be able to access information stored in your profile, terminate your account, and modify your role within the organization.
We may share your information with third party service providers who use this information to perform services for us. This includes payment processors, hosting providers, and support providers.
We may share your information if we are required to do so by law, enforce our Terms of Service, and for security issues.
We may disclose or transfer your information as part of any merger or sale.
How To Manage Your Information
You may update or correct your profile at any time by logging into your account. We store your information and content until the organization chooses to delete the account as specified by the contract. When you delete your account, you won’t be able to recover that information later. To delete your account please contact us at firstname.lastname@example.org. Additionally you can control your information by disabling cookies on your browser, turning off push notifications, and turning off GPS locator.
Exporting Your Data
You can contact us at email@example.com to request a copy of the content in PolicyCo account at anytime.
Your information is stored on servers in the United States. This site is subject to United State laws which may not afford the same level of protection of those in your country.
PolicyCo does not knowingly collect personal information from children under the age of 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at firstname.lastname@example.org.
Updates To This Policy
We will notify you of any significant changes to this policy as may be required by law. The latest version of our policy is available on our website and indicates the date the last changes were published.