At PolicyCo we value your information and privacy. This Privacy Policy describes what information we collect, why we collect it, and how you can update, manage, export, and delete your information. 

Information PolicyCo Collects

In order to provide better services, we collect information about you.

Account Creation

When you sign up for an account, we will store personal information that includes your name, email address, billing information, and any other information you choose to add to your profile settings.You may choose to sign in or sign up through Google or Microsoft 365. PolicyCo will receive certain profile and account information from these applications in order to create your profile. You should consult Google and Microsoft 365’s privacy policy for information about their practices if you choose to connect to PolicyCo this way.

Your Content

We collect and store the information and content that you post to PolicyCo including articles and policies. Your content, date and time stamps along with your name are visible to your organization only. 

Your Activity

We collect information about how you use PolicyCo such as the features you use, the actions you take, and the frequency and duration of your activities. For instance, we collect information about when you login, which articles you accessed, and how you interact with the document editor.

Communication

When you communicate with us (via PolicyCo platform, email, phone, or otherwise), we may maintain a record of your communication.

Billing

In order to use the PolicyCo we need to store limited financial information for processing payments like your credit or debit card number. Payments are processed through Stripe, a third party payment processor. You should consult Stripe’s privacy policy for information on how they use and process your payment information. 

Device Information

We obtain the following information from the device (smartphone, computer, tablet) you use to access PolicyCo:

  • Device attributes: information like the operating system and browser type
  • Device operations: information about windows and mouse movements
  • Identifiers: unique identifiers like device IDs
  • Data from device settings: information you allow us to receive through device settings such as GPS location
  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, IP address, and connection speed
  • Cookie data: data from cookies stored on your device including cookie Ids and settings.

Web server log information

We use  Amazon Web Services to store policies and articles website called. You should consult Amazon’s privacy policy for information on how they use and store your information.

Authentication

We use Amazon Cognito to verify your identity when you login to PolicyCo. We store email addresses in order to verify your identity. You should consult Amazon’s privacy policy for information on how they use and store your information.

How We Use Your Information 

Provide Our Services

We use your information to deliver services, like the creation and storage of articles.  It is also important that we ensure our services are working as intended by tracking outages and troubleshooting issues that you report.

Improve Our Services

At PolicyCo, we are always working to improve your experience within the application. We gather information as your use the application to develop new features and improve the product. For instance, we evaluate the document editor to ensure that is meeting your needs in creating articles.

Security

We use your information to protect the integrity of PolicyCo and our users. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues. 

Communication

We use your information to communicate with you about updates to our product and updates to our policies. We also use your information to respond to your inquiries.

How We Share Your Information

People Within the Organization

When you post articles and policies, users within the same organization will be able to see the changes you have made. You control which policies and articles a user can view and edit. Additionally some users within the organization have administrator rights. They will be able to access information stored in your profile, terminate your account, and modify your role within the organization.

Service Providers

We may share your information with third party service providers who use this information to perform services for us. This includes payment processors, hosting providers, and support providers.

Legal Reasons

We may share your information if we are required to do so by law, enforce our Terms of Service, and for security issues.

Business Transfers

We may disclose or transfer your information as part of any merger or sale.

How To Manage Your Information

You may update or correct your profile at any time by logging into your account. We store your information and content until the organization chooses to delete the account as specified by the contract. When you delete your account, you won’t be able to recover that information later. To delete your account please contact us at support@policyco.io. Additionally you can control your information by disabling cookies on your browser, turning off push notifications, and turning off GPS locator.

Exporting Your Data

You can contact us at support@policyco.io to request a copy of the content in PolicyCo account at anytime. 

Data Transfers

Your information is stored on servers in the United States. This site is subject to United State laws which may not afford the same level of protection of those in your country. 

Children

PolicyCo does not knowingly collect personal information from children under the age of 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at support@policyco.io.

Updates To This Policy

We will notify you of any significant changes to this policy as may be required by law. The latest version of our policy is available on our website and indicates the date the last changes were published.

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